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Employee Assistance Plans

You may wish to offer an Employee Assistance Program (EAP) as a part of an employee-benefits program. EAPs are sometimes called wellness programs.

Employee Assistance Programs offer professional counseling, coping, and treatment services for their beneficiaries. Some of the counseling services that EAPs provide deal with:

  • Mental health and wellness. Counseling services may help employees or their dependents cope with the loss of a family member or to deal with a wide range of anxieties. In the aftermath of the September 11, 2001 terrorist attack in the U.S., employees reportedly began to utilize their EAP benefits much more.

  • Substance abuse. In addition to counseling services, some EAPs offer treatment services for alcohol or substance abuse. Substance abuse affects millions of working Americans. Employers find that some level of rehabilitation effort is a cheaper solution than termination. New employees, after all, require training and an investment of resources.

  • Marital and family problems. Mediation and dispute-resolution services offered by an employee assistance program may improve a strained marriage, identify cases of spouse or child abuse, or help parents to cope with an adolescent child.

  • Personal debt management. Professional counseling and treatment may identify a gambling addiction, compulsive use of credit, or similar behavioral disorder.

While some employers may consider EAPs an unnecessary benefit, the fact is that millions of worker-hours are lost each year to employee absenteeism, turnover, and poor productivity. EAPs can help to mitigate these kinds of workforce-related problems.

Employee assistance programs are often included in a basic health-insurance plan. Increasingly, managed-care health insurers see EAPs as a cost-effective tool in identifying early on the symptoms of health risks. Undiagnosed and untreated at an early stage, these symptoms may lead to costlier medical treatment. In this respect, EAPs serve as an "early-warning" system.

If an EAP is not included in your health insurance plan, you may be able to negotiate with your benefits administrator to add coverage for little extra cost. Alternatively, you can also set up and self-administer an employee assistance program. Expenses for an EAP may be excludable under IRS rules for treatment of fringe benefits. For more information, see IRS Pub. 15-B.

(Note: This document is in Portable Document Format (PDF). If you do not have a PDF reader installed on your computer, you can download a version of Acrobat Reader for free at Adobe Systems' Web site.)

For more information, see the Web site of the Employee Assistance Professionals Association (EAPA). Established in 1971, the non-profit association has more than 100 worldwide chapters. It certifies EAP professionals and manages a public policy and advocacy center. Free information on the Web site is limited.

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